Summit Utilities- FAQs

Rebates are for Summit Utilities, Inc. (Summit) customers only, but several operating companies are part of the Summit brand. If you are a customer of Summit Utilities Arkansas, Summit Utilities Oklahoma, Arkansas Oklahoma Gas, Colorado Natural Gas, or Summit Natural Gas of Missouri, you are eligible for rebates. Rebate opportunities vary by operating company. Please check our website to determine eligibility.

Upgrading your standard-efficiency equipment to high-efficiency equipment can help save energy and money every month. Applying for a rebate can help reduce the additional cost of high-efficiency equipment and make it more affordable. The result will be lower utility bills and increased comfort in your building.

Contact a local supply house or installer of your choice and ask about upgrading to a qualifying unit. You can contact Summit at any time throughout the process to confirm eligibility. We recommend the customer and installer look at the application requirements before installation to ensure an efficient rebate process.

There are two ways to submit a rebate. A customer or their installer can use the portal to submit a rebate, or a paper form can be filled out and mailed to Summit. Rebate forms can be found on the utility website. Please mail forms to Summit Utilities Rebates, 16350 Felton Rd. Lansing, MI 48906.

For all rebate applications: A dated and itemized sales invoice/receipt from the installer with the brand, model number, serial number, and purchase price of the installed equipment is required. Preowned or refurbished units are not eligible for rebates.
For Summit Utilities Oklahoma customers converting from electric to natural gas equipment: You must provide the brand, model number, and serial number of the electric equipment being replaced.

Some installing contractors may choose to issue an instant rebate at the point of sale, which allows them to reduce the cost to the customer of installing the equipment by the rebate amount. The installer is then responsible for applying for the rebate. Should the installer choose to do this, they must include a copy of the invoice showing the deduction to the customer. If a paper application is submitted, there will also be a section for the customer to assign the rebate to the installing contractor.

Rebates will be paid on a first-come, first-serve basis and are subject to budget availability and program changes. Applicants have up to 120 days from the installation of the natural gas equipment or natural gas meter to submit a rebate application. If the 120 days have passed, the applicant may still be eligible for a rebate if the Program Year budget has not been exhausted.

If the equipment being installed is considered a qualified warranty replacement of a unit that has already been rebated, the replacement unit is not eligible for a rebate.

You will receive your rebate 6-8 weeks from the date all required documentation is provided.

No. Rebates are only issued as checks.

If your installed equipment is not eligible for a rebate, you will receive notice as to why your application was denied. If your equipment qualifies but the application is missing required information, our processing team will contact you and explain the necessary steps for completing the application.

Additional energy efficiency programs can be found on our websites:
Summit Utilities Arkansas: https://www.summitutilities.com/ARRebates
Summit Utilities Oklahoma: https://www.summitutilities.com/OKRebates
Arkansas Oklahoma Gas: https://www.aogc.com/ResidentialRebates
Colorado Natural Gas: https://coloradonaturalgas.com/efficiency
Summit Natural Gas of Missouri: https://summitnaturalgas.com/excessisout