< view all news

CLEAResult Recognized by Stevie Awards for Sales and Customer Service

Published March 07, 2017

Soundcloud stuff here

AUSTIN, Texas (March 7, 2017) – CLEAResult, a leader in designing and implementing technology-enabled energy efficiency programs for utilities, received two awards at the 11th annual Stevie® Awards for Sales and Customer Service. The company was presented with a Bronze award for Customer Service Department of The Year as well as a Silver award for Contact Center Director of The Year, which was presented to Jessica Bissell, CLEAResult’s director of operations, customer contact centers.

“To win not one, but two awards is a true testament of CLEAResult’s focus on delivering exceptional customer service,” said Eric Roberts, senior director of call centers for CLEAResult. “We’re honored to be bestowed with these awards and feel extremely proud to be recognized for our dedication to customers, who, at the end of the day, are at the core of our business.”

Presented by the Stevie Awards, the winners were chosen from members of seven specialized judging committees who determined the Gold, Silver and Bronze victors. More than 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition.

CLEAResult takes pride in its approach to customer service at its contact centers, implementing the necessary policies and procedures to rise above the competition. For one, all of CLEAResult’s customer service representatives are required to hold a BPI Certificate of Knowledge with a focus on residential energy efficiency. And it offers an extensive Home Based Representative program, allowing CLEAResult to provide localized service with enhanced business continuity. Lastly, CLEAResult leverages state of the art technology to deliver omnichannel customer service, providing customers with flexibility in communication methods, such as through texts or online chats.

Details about the Stevie Awards for Sales & Customer Service and the list of winners in all categories are available at www.StevieAwards.com/Sales.


About CLEAResult
CLEAResult is the largest provider of energy efficiency programs and services in North America. Through proven strategies tailored to clients’ unique needs and market dynamics, the combined strength of experienced energy experts and technology-enabled service offerings help CLEAResult change the way people use energy for hundreds of utility and business partners. Founded in 2003, CLEAResult is headquartered in Austin, Texas, and has close to 3,000 employees in more than 70 cities across the U.S. and Canada. CLEAResult is a portfolio company of General Atlantic, a leading global growth equity firm. For more information, visit clearesult.com.

About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.


Media contact

Download PDF