Turning energy efficiency into a daily practice. 

Keeping customers on track to living more sustainably is a unique challenge that requires a fresh, new approach. Our first-of-its-kind solution uses the best aspects of loyalty-based programs to encourage consumers to become active participants in building an energy-efficient future. Learn more about the consumer’s journey below.

Customer profile creation
Customer profile creation

Customer enters home information (address, age, heating system, gas and electric spend, average age of appliances).

Base points awarded
Base points awarded

Base points are awarded for signing up, providing details, reviewing the information about their utility and associated DSM programs.

Personalized tracking of goals
Personalized tracking of goals

Customer is presented with a portfolio of recommended actions, and the progression on these actions are tracked.

Rewarding new behaviors
Rewarding new behaviors

For every action on the recommended next steps, the customer gets awarded a set number of points.

Weekly engagement
Weekly engagement

Program implementer will engage the customer through bi-weekly publications, program updates and other channels.

Leaderboard competition
Leaderboard competition

Customer will be provided with a leaderboard platform that further gamifies their participation in the discussions.

Participants of the Whole Home Rewards Program receive:

  • Detailed carbon footprint information 
  • Personalized tips to conserve energy ​
  • Available rebate information and application process ​
  • Rewards (utility dollars) for taking an action to save energy or live more sustainably​
  • Ability to share that success through a leaderboard or a community or neighborhood
  • Redemption of those rewards through a marketplace and other partners​

 

Top benefits of the Whole Home Rewards Program for utilities:

  • Increased customer awareness of existing programs​
  • Market program promotions to the appropriate target base​
  • Engagement with the customer to obtain appropriate program feedback​
  • Increased participation in a broad spectrum of programs

 

Contact us for more information.

Tell us more about your energy effciency goals and we’ll see if we can help make them happen. We look forward to answering all your questions about qualifying as a business. 

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